Is Verizon down? How to check the status in your area
VERIZON is one of the largest mobile carriers in the US.
Loyal customers who believe the network is down can easily check the service status of Verizon in their area.
Is Verizon experiencing issues today?
The latest Verizon outage began February 22, 2024 - with a spike in outage reports around 7 am EST, per outage tracking website .
Over 2,900 users reported experiencing various problems with the provider. According to the website, the majority of users reported issues using mobile devices.
Roughly 22 percent of users reported 'no signal' issues, while 13 percent of reports were delays tied to 5G home internet.
The outages were reported throughout major cities in America with an influx reported in Chicago, Dallas, Atlanta, and New York City.
In addition to Verizon, AT&T users, and T-Mobile users have reported outages.
How do I check Verizon's service status?
Verizon users can check the DownDetector website to see if the cell phone and internet provider is having issues in one location - or if it's down completely.
Users can also check for outages by logging into their account on the .
If there's a service outage, individuals will typically obtain a ticket number and an estimated time of repair completion.
The service status page also offers tips on how to fix common issues with devices.
How can I file a complaint with Verizon?
Users looking to file a complaint about ongoing issues should start by contacting Verizon's customer service at 1-800-922-0204.
Users can also choose to utilize the live chat on its website or visit a nearby store in person.
Alternatively, individuals can contact Verizon through its social media channels, including Facebook and X.
Can phone users get compensation for an outage?
Whether users can get compensation or not for an outage depends on the provider.
Verizon's terms and conditions state that the telecoms giant doesn't "have any liability... for failure to provide the service."
It added that this could include, but isn't limited to "service outages... and any damages resulting therefrom."
In comparison, AT&T customers may get compensation during an outage.